Shipping policy

Last update: March 10, 2024

  

Thank you for visiting and shopping at SmartIcon. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time ?

All orders made before 2:00 PM (EST) are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping rates & delivery estimates ?

We currently offer standard shipping, which is completely free of charge.

Destination	Estimated delivery time	Shipment cost
USA	1-4 business days	Free

 

*If we are experiencing a high volume of orders, shipments may be delayed by a few days. 

Shipment confirmation & Order tracking ?

You will receive a Shipment Confirmation email within 24 hours once your order has been placed.

Within 1-2 business days after your parcel is shipped, you will receive an email with the courier's details and your consignment number, this can be used to track your order.

You can track your order here.

Can I change my address ?

Please contact us (albiladi_ahmed@hotmail.com) before your item has been dispatched.

Can I get delivery to countries outside of the UAE?

Please contact us (albiladi_ahmed@hotmail.com) to ask for an accurate reply.

For further assistance please email our customer service department at albiladi_ahmed@hotmail.com.